Student Support Services

Center for Success Coaching

Location: Rocket Hall, Rm 1830
Phone: 419.530.1250
Email:  successcoach@utoledo.edu
Websitewww.utoledo.edu/successcoach

The Mission of the Center for Success Coaching is to empower UT students to thrive academically, personally and professionally from orientation to graduation through a holistic, student-centered approach.

Coaches provide individualized support in the following areas:

  • Assistance with course-related concerns including navigating technology and communicating with professors
  • Referrals to academic support services and other campus resources
  • Time management, study strategies and stress management
  • Connections to campus engagement and experiential learning opportunities
  • Budgeting, navigating financial processes and financial literacy
  • Career and major exploration, career development and goal setting

Your success coach is like your personal GPS.

As you navigate from where you are to where you want to be, coaches offer one-on-one guidance and support through:

  • Caring about all aspects of your well-being
  • Being a non-judgmental sounding board who provides honest feedback
  • Providing proactive outreach and communication of key UT dates, deadlines, and events

Career Services

Location: Student Union Room 1533
Phone: 419.530.4341
Email: careerservices@utoledo.edu
Website: www.utoledo.edu/career/

Career Services provides comprehensive career planning services for all UT students and alumni in order to clarify and implement their academic and career goals.

  • Professional staff can assist students with career exploration and selection of a major. They also offer customizable presentations on a wide-range of career topics for student organizations, faculty and staff.
  • Scheduled and walk-in appointments are available, addressing professional development needs including:
    • Resume, CV and cover letter writing assistance;
    • Mock interviews;
    • Professional dress and etiquette advice;
    • Social media presence and job search strategies.
    • The Career Studio is available during business hours for students to use computers and printer for career-related activities.
  • On-campus student employment is administered out of the Career Services office, including the posting of on-campus positions and the processing of student employment documentation.
  • Career Services works with employers to secure part-time, full-time and internship opportunities. "Handshake" is the online employment platform where students and alumni can review and apply for positions. Rocket Ready is an internship program open to all-majors that includes internship preparation and assistance with securing an internship.
  • Professional interview attire is available at no-cost through the Professional Menswear Closet and Kate’s Closet. Career Services partners with JCPenney in the spring and fall for Suit-Up events where students received a significant discount on professional attire and accessories.

In addition to services available in person, Career Services offers a wide range of online resources including: self-assessments for exploring career and education possibilities, strengthening interview skills, exploring job opportunities around the globe, and connecting with alumni and business across the country. The online resources can be accessed via the myUT portal under the University Career Services heading. Additionally, students are encouraged to utilize the comprehensive career tools included in the platform Ohio Means Jobs.

It is recommended that students connect with Career Services in their first year and continue working with them often throughout their academic career.

University Counseling Center

University Health Center
1735 West Rocket Drive
Main Campus
Phone: 419.530.2426
Website: www.utoledo.edu/studentaffairs/counseling/

The University Counseling Center is the primary university-based mental health service for University of Toledo students. 

The Counseling Center staff provides counseling (individual and group), mental health and wellness programming, and crisis intervention services to help students cope with the demands of college and to facilitate the development of life adjustment strategies.  We hope to empower you with the skills to assist you in attaining your educational goals at the University of Toledo.  In addition the Counseling Center staff provides training to graduate students in several disciplines including Clinical Psychology, Counselor Education and Supervision, and Social Work.  All trainees are supervised by licensed professionals within, according to the rules and regulations of their discipline. 

We provide services in accordance with the codes of ethics of the helping professions and standards of the American Psychological Association, American Counseling Association, and the International Association of Counseling Services, Inc. as well as to the rules and regulations of the State of Ohio.

Dean of Students' Office

Location: Student Union Room 2509
Phone: 419.530.8852
Email: deanofstudents@utoledo.edu
Website: www.utoledo.edu/studentaffairs/dos/

The mission of the Office of the Dean of Students is to ensure that students accomplish their educational and personal goals within the context of the broader academic purpose of the University. The Office of the Dean of Students promotes the development of, and enhances the educational experience for, students through intentionally designed co-curricular opportunities and through institutional policy development on students’ behalf.

Catharine S. Eberly Center for Women

Location: Tucker Hall Room 0168
Phone: 419.530.8570
Web site: www.utoledo.edu/centers/eberly/

The Catharine S. Eberly Center for Women advances gender equity at The University of Toledo and in the community through high-impact and innovative programs that uplift women, build community, and mobilize changemakers. Our programs are open to students, faculty, staff, and community members of all gender identities. Students and community members have access to a computer lab, scholarship opportunities and a lactation room. The Center offers a variety of resources and referral services.

Student Disability Services

Location: Rocket Hall 1820
Phone: 419.530.4981
VP: 419.386.2189
TTY: 419.530.2612
Website: www.utoledo.edu/offices/student-disability-services/

Student Disability Services (SDS) works with faculty and colleges to identify and ensure the provision of reasonable academic accommodations to otherwise qualified students who self-identify as having a disability and complete the process of registering with SDS. SDS supports students with physical, emotional/psychological, and learning disabilities in all UT colleges including undergraduate, graduate and professional programs. SDS values human diversity and recognizes disability as an important aspect of diversity. SDS serves as an advocate for students with disabilities, while encouraging and helping students develop effective self-advocacy skills.

Student Medical Services

Location: Student Medical Center
Phone: 419.530.3451
Website: www.utoledo.edu/healthservices/student/

The Student Medical Center is a nationally accredited health-care facility staffed with board-certified physicians and certified nurse practitioners who offer students, faculty and staff a variety of services, including:

  • Services available at the clinic include:
     Acute illness care
     Physical examinations
     Prescription medications
     Mental health and counseling services 
     Allergy injections
     Immunizations for required clerkships
     Occupational exposure follow-up care
     Well woman care and routine contraceptive care
     

Charges are assessed for office visits, procedures, laboratory work and pharmacy. Third-party billing is provided for those who have health insurance. University Counseling Center services are available at the Student Medical Center and in the Armory.

Center for International Studies and Programs (CISP)

Location: Snyder Memorial, Suite 1000
Phone: 419.530.5268
Fax: 419.530.5266
Email: cisp@utoledo.edu
Website: www.utoledo.edu/cisp
Facebook: @utcisp

The Center for International Studies and Programs (CISP) supports members of the UT community, domestic and international, in their pursuit of knowledge and cultural exchanges. We believe in the importance of developing and fostering a global mindset and preparing students to live and work in an increasingly interconnected world. 

CISP houses the American Language Institute, the Confucius Institute, the Office of International Student and Scholar Services and the Office of Education Abroad.

American Language Institute (ALI)

ALI provides intensive English training to students, scholars, and area residents of international origins who seek to strengthen English language proficiency and raise their cultural competence.  ALI also provides assistance to international professionals seeking professional development opportunities as well as offering evaluation and training for international teaching assistants who seek to strengthen their oral English proficiency.

Location: Snyder Memorial, Suite 1400
Phone: 419.530.4702
Email: ali@utoledo.edu
Website: www.utoledo.edu/cisp/ali
Facebook: @americanlanguageinstitute

Confucius Institute (CI)

CI is committed to serving the region of northwest Ohio by providing education in Chinese language and culture, developing and enhancing China-related scholarly research/discovery, academic programs, and educational and training programs that support business outreach and engagement, and offering opportunities for cultural exchanges between China and the United States of America. CI is the one stop service office for all things related with China!

Location: Snyder Memorial, Suite 1020
Phone: 419.530.7750
Email: confuciusinstitute@utoledo.edu
Website: www.utoledo.edu/cisp/Confucius_Institute/
Facebook: @exploreutci

Education Abroad Office (EA)

The Education Abroad Office is committed to global exchange, cross cultural interaction and providing a rewarding human experience. UT students experience new cultures, people and sights all while earning college credit.

Methods of studying abroad offered through the University of Toledo are:

  • Affiliate Programs
  • Faculty Led Programs
  • Exchange Programs
  • Direct Enroll Programs

These programs are designed for 1 week up to 1 full academic year depending on each student's academic needs and desires to explore other cultures.

  • Credits transfer back to UT so that each student can still graduate on time!
  • Financial aid is available to assist with the cost of each study abroad program.

Location: Snyder Memorial, Suite 1000
Phone: 419.530.5285
Email: eduabroad@utoledo.edu
Website: www.utoledo.edu/cisp/studyabroad

Office of International Student and Scholar Services (OISSS)

OISSS provides immigration advising services for F-1 students, J-1 scholars and H-1B employees. Our dedicated staff is here to assist you with concerns regarding your immigration status.

Visit us if you have questions about:

  • Maintaining non-immigrant status
  • I-20, DS-2019 and H-1B
  • Visa, travel and re-entry
  • Immigration Regulations
  • iRocket Portal
  • New International Student Orientation
  • Employment authorization
  • Passports for U.S. Citizens

Location: Snyder Memorial, Suite 1000
Phone: 419.530.4229
Email: oisss@utoledo.edu
Website: www.utoledo.edu/cisp/international

Office of Multicultural Student Success

Location: Student Union - Room 2500
Phone: 419.530.2261
Email: omss@utoledo.edu
Website: www.utoledo.edu/studentaffairs/omss/

The mission of the Office of Multicultural Student Success (OMSS) is to foster an inclusive learning environment that promotes academic success, retention and graduation. Through its collaboration efforts, OMSS critically engages students in order to create a campus culture in which all persons, organizations and groups can learn and develop to achieve their greatest potential.OMSS offers programs and services to support our African-American, Latino and LGBTQA+ students, including mentorship and leadership opportunities.

Sponsored Programs include:

  • History and Heritage Months
  • Multicultural Graduation
  • Mentoring:
  • T.A.W.L. (Talented Aspiring Women Leaders) is geared toward multicultural women,
  • Brothers On The Rise is geared toward African American and Latino men,
  • PRIMOS (The English translation for “cousins”) is geared toward first-year Latino students,
  • S.U.C.C.E.E.D (Students United for a Courageous, Creative, Educated & Empowered Destiny) is geared toward Lesbian, Gay, Bisexual, Transgender, Questioning, and Ally (LGBTQA) students.
     
  • M.O.R.E. (Multicultural Orientation & Resources for Excellence) assists students with the following:
  • Help with making a successful transition from high school to college;
  • Support that starts on the first day of classes and continues all the way to graduation;
  • Academic and social programs that get and keep you connected with UToledo;
  • Enrichment opportunities with student organizations, peers, campus and community leaders; and
  • Opportunities to develop your own leadership potential.

Facebook: https://www.facebook.com/omssutoledo
Instagram: https://www.instagram.com/omss_ut/
Twitter: https://twitter.com/UT_OMSS

Office of Recreational Services

Location: Student Recreation Center
Phone: 419.530.3700
Website: www.utoledo.edu/studentaffairs/rec/

The Office of Recreational Services, a member of the Division of Student Affairs, provides The University of Toledo community with quality, student-centered recreation and wellness programs and services that enrich the mind, body and spirit. The Office of Recreational Services is the premier service provider to The University of Toledo community for healthy lifestyle options and developmental opportunities for student success. Opportunities are offered to explore your limits, experience achievement and practice wholesome stress-management techniques. Activities regularly promote social interaction within the culturally diverse University community.

Students are continually challenged to examine their values and life choices in the search to build a meaningful identity and understand themselves and others. The numerous competitive and cooperative interchanges provide an ideal climate for learning to respect the dignity and worth of all individuals, as well as the importance of team development. Services provided to students through the Student Recreation Center include:

  • Drop-in recreation,
  • Intramurals,
  • Sports clubs,
  • Red Cross certification classes,
  • Swim lessons,
  • Group exercise classes,
  • Climb wall,
  • Summer Camp for Children 5-12,
  • Multiply facilities on the Main Campus and Health Science Campus, and
  • Student employment opportunities.

Residence Life

Location: Ottawa House West
Phone: 419.530.2941
Website: www.utoledo.edu/studentaffairs/reslife/

University housing is a place where students can call "home" – a place where they can relax after a day of classes, hang out with their friends, eat a freshly cooked meal and get involved. Living on campus connects students with the vibrant life of the University. The close-knit, supportive, on-campus community offers students a place to live and work that distinctly enhances their college experience by putting them at the center of everything: classes and labs, the library, advising and academic support, and much more.

UToledo's residence halls are more than buildings; they're state-of-the art living and learning centers. The University has nine residence halls on campus with a choice of traditional or suite-style living options. Traditional corridor-style living has rooms that open into an interior hallway with shared bathroom facilities on each floor. Suite-style living includes two or three rooms joined by a common living area with shared bathroom facilities.

"Living learning" and special interest communities are available for those students who are interested or majoring in the business, health professions, wellness, politics or law. Specific housing is also available for students who belong to the Honors College, the Multicultural Emerging Scholars Program, and those looking for gender-neutral or substance-free living. 

The Office of Residence Life promotes student growth and opportunities through safe, supportive, inclusive and academically focused environments in premier housing communities led by caring staff. 

Title ix Office

Location: Snyder Memorial, Room 1120
Phone: 419.530.4191
Email: titleix@utoledo.edu
Website: https://www.utoledo.edu/title-ix/

The University of Toledo is committed to educational and working environments that are free from sex discrimination. If you are a student, faculty or staff member who believes you have been subjected to sexual misconduct which includes sex discrimination, sexual harassment, sexual violence, sexual assault, conduct that exploits another person in a sexual and non-consensual way (such as voyeurism and non-consensual recording), stalking, dating violence, domestic violence, and indecent exposure or retaliation, the university encourages the reporting of such prohibited conduct. Reports may be made by completing a complaint form or by contacting the Title IX Office.

Additionally, this office also assists in providing pregnancy and parenting resources and accommodations.

The Title IX Office also provides prevention education and awareness campaigns to the campus community. We provide educational programming addressing the role that everyone can take, using bystander intervention techniques, in creating a sexual misconduct  free or  sex discrimination -free UToledo. We are dedicated to ensuring that students, faculty, and staff are provided proper resources to engage in services with our collaborative partners including crisis intervention, medical services, mental health counseling, legal services, employee assistance programs, and academic accommodations should they be impacted by sexual violence.

Office of Student Advocacy and Support

Location: Student Union 2521
Phone: 419.530.2471
Email: rocketresponse@utoledo.edu
Website: utoledo.edu/studentaffairs/student-advocacy/

What is the office about?

The college experience can be stressful and challenging for many students. However, when a difficult situation interferes with a student's personal wellness, we strive to offer assistance. The Office of Student Advocacy and Support in the Dean of Students Office:

  • Helps alleviate unnecessary pressures students face in the attainment of their academic goals
  • Investigates complaints confidentially to achieve equitable resolutions
  • Develops student-centered action plans for personal and academic achievement
  • Addresses questions or concerns about utilizing campus resources
  • Clarifies institutional policies and procedures 

HOW CAN WE HELP?

  • Academic distress
  • CliftonStrengths Coaching 
  • Concerning or unsafe behavior
  • Death or illness of a family member
  • Financial distress
  • Food insecurity
  • Homelessness or loss of housing
  • Hospitalization
  • Identifying campus resources
  • Mental health needs
  • Personal development
  • Relationship distress

MISSION STATEMENT

The Office of Student Advocacy & Support seeks to empower student success through collaborating with the campus and surrounding community with students' best interest in mind. We are committed to serving as a visible resource for personal and academic achievement by providing an intentional support structure for students.
 

Office of Student Involvement & Leadership

Location: Student Union Room 1532
Phone: 419.530.4944
Email: getinvolved@utoledo.edu
Website: http://www.utoledo.edu/getinvolved/
Twitter/Instagram/Facebook: @GetInvolvedUT
Involvement Network (InvoNet): https://invonet.utoledo.edu/

The Office of Student Involvement & Leadership (OSIL) seeks to build community and is committed to providing students with opportunities for involvement that will enhance and complement their UToledo experience. This is achieved through social, educational, and developmental programs and support to help students get connected to campus, discover involvement and leadership opportunities, and learn more about campus life. To discover ways to get involved, visit the online Involvement Network (InvoNet) https://invonet.utoledo.edu/.

OSIL is responsible for:

  • supporting over 300 student organizations,
  • distributing and monitoring student organization budgets,
  • assisting with the formation of new student organizations,
  • promoting student involvement and activities,
  • training student leaders, and
  • providing event planning assistance.

The office supports a variety of areas, including but not limited to the following:

  • student organizations,
  • Involvement Network “InvoNet” (online student organization and events management system),
  • Student Involvement Fair (first Wednesday of the Fall semester),
  • Greek Life (fraternities and sororities),
  • Campus Activities & Programming “CAP” (student event planning board),
  • Student Allocation Committee “SAC” (student organization funding board),
  • leadership programs (monthly leadership programs, retreats, etc.),
  • Levis Leadership (a prestigious four-year, leadership program and scholarship for incoming students),
  • service programs, and
  • Homecoming.

Office of Auxiliary Services

Auxiliary Services serves The University of Toledo community by managing many campus-wide enterprises. Its vision is to enhance the mission of The University of Toledo by providing a safe, exemplary customer experience in the delivery of convenient, high quality, value-added goods and services. It includes the following:

University Libraries

Main Campus
William S. Carlson Library
419.530.2324
AskIt@utnet.utoledo.edu
http://www.utoledo.edu/library/carlson

Ward M. Canaday Center for Special Collections and Archives
Fifth Floor – Carlson Library
419.530.4480
CanadayCenter@utoledo.edu
http://www.utoledo.edu/library/canaday

Health Science Campus
Mulford Health Science Library
419.383.4225
MulfordReference@utoledo.edu
http://www.utoledo.edu/library/mulford
 

The University Libraries drive excellence in lifelong learning, discovery and engagement.  Within a collaborative and interdisciplinary environment, the Libraries enrich the student learning experience, facilitate research at all levels, and engage the University community through innovative educational services, resources and technologies. 

Resources and Collections

Consisting of the Carlson Library, Canaday Center for Special Collections, and Mulford Health Science Library, the University Libraries provide a rich array of collections to meet the information needs of students, faculty and staff.  From print and electronic books, online journals, rare books and manuscripts, electronic research databases, musical recordings, theater productions, and digitized primary source documents – our resources connect users to ideas and knowledge in the humanities, arts, social sciences, health sciences and STEMM disciplines. 

UTMOST is the University Libraries online discovery search interface and can be used to locate and access materials from across the Libraries’ collections which include:

  • 496,200 print volumes
  • 243,700 electronic books
  • 35,000 streaming videos and musical recordings
  • 79,700 online journals
  • 5,400 print and microfilm/fiche journals
  • 350 research databases
  • In addition, the University Libraries is a charter member of OhioLINK which provides access to over 46 million library materials from across the state of Ohio. 

Current students, faculty and staff can connect to the University Libraries’ electronic resources from off-campus by using the links to those resources from within the Libraries website.  After clicking the link to a resource, users will be prompted to login by entering their UTAD information.   

Key Services

The University Libraries deliver expert-driven services that facilitate the discovery, access and use of scholarly information resources.    

  • Reference and Consultation:  Librarians are available to help with research in-person and via phone, e-mail or chat/instant messaging.  Subject Librarians serve as liaisons to colleges and departments, providing specialized research assistance in specific disciplines. 
  • Borrowing and Circulation:  Library materials can be checked out at the circulation/service desk with a valid Rocket ID card. 
  • Interlibrary Loan (ILLiad):  Articles and materials not available through the Libraries or OhioLINK can be requested via ILLiad. 
  • Course Reserves:  Textbooks and other materials placed on reserve by course instructors can be checked out from the circulation/service desk. 
  • Information Literacy Instruction:  Classes are taught by librarians on various information and research skills topics.  Workshops are offered each semester. 
  • Library Guides (LibGuides):  LibGuides are online research guides compiled by Subject Librarians to bring together the best available resources for specific topic, courses, and programs.

Spaces, Facilities and Technology

The University Libraries are a destination for research, individual and collaborative study, socializing, and quiet reflection.  Spaces and facilities combine tradition with forward-thinking design in a student-centered environment. 

Explore the detailed floorplans of both the Carlson Library on Main Campus and the Mulford Library on the Health Science Campus to learn what is available on each floor.  Both libraries feature the following facilities and technology: 

  • Individual, group and collaborative study spaces
  • Computer workstations
  • Printers
  • Copy machines
  • Scanners
  • Phone chargers
  • Lounge areas
  • Detailed information on library hours can be found at http://www.utoledo.edu/library/info/hours

Pre-Health Advising Center

2160 University Hall
419.530.2220
prehealthadvising@utoledo.edu

The UToledo’s Pre-Health Advising Center is a resource for pre-med, pre-dental and pre-vet students. We'll give you the tools you need to successfully apply to the professional programs of your choice. 

We support you throughout your undergraduate academic journey as you develop strong metrics, attributes, and experiences to become a competitive applicant for graduate school.

The Pre-Health Advising Center offers guidance on:

  • Graduate school admission requirements
  • Letters of recommendation
  • Mock interviews
  • Personal statements and resume’
  • Graduate school application
  • Standardized testing
  • Leadership and volunteer opportunities
  • Self-care, mind-set, and stress management

Current students can make appointments with a Pre-Health Advisor Monday – Friday by calling 419.530.2220.